Last Updated: May 13, 2026

Welcome to iPage Studio.

This Shipping Policy explains how order processing, shipping, delivery timelines, and shipping-related support are handled for purchases made through our website.

Business Information

Shipping Coverage

Currently, iPage Studio ships orders within the mainland United States only.

We do not currently ship to:

• Alaska
• Hawaii
• Puerto Rico
• Guam
• U.S. Virgin Islands
• International destinations
• Offshore islands and remote island territories

Orders placed using unsupported delivery destinations may be cancelled automatically before shipment processing.

Order Processing Time

All orders are prepared and processed within 1–2 business days after successful payment confirmation.

Order processing includes:

• Order verification
• Product preparation
• Packaging and packing procedures
• Shipping label generation
• Transfer to the shipping carrier

Orders are processed only during business days.

Orders placed during weekends, national holidays, or major promotional periods may require additional handling time.

Shipping Methods and Delivery Times

Estimated delivery timelines begin after order processing has been completed.

Free Shipping eligibility is automatically applied at checkout for qualifying orders over $90 before taxes and applicable fees.

Shipping timelines are estimated only and are not guaranteed delivery dates.

Shipping Delays and Holiday Notice

Certain situations outside operational control may affect shipment transit times.

Possible causes of shipping delays include:

• Severe weather conditions
• Transportation interruptions
• High carrier workload
• Public holidays
• Natural disasters
• Regional service limitations
• Incorrect shipping information
• High seasonal order volume

Orders placed close to major U.S. holidays may experience shipping delays of approximately 1–2 additional business days.

Examples of holidays that may affect processing and transportation services include:

If significant shipping disruptions occur, customers may be contacted through the email address provided during checkout.

Tracking Information

Tracking information is normally sent after the package has been accepted by the shipping carrier.

Customers may receive:

• Shipping confirmation emails
• Carrier tracking updates
• Transit status notifications

Tracking updates may require additional time to appear depending on carrier scanning operations.

Incorrect Shipping Addresses

Customers are responsible for providing complete and accurate shipping information during checkout.

Incorrect addresses, missing apartment numbers, or incomplete delivery details may result in:

• Delivery delays
• Failed delivery attempts
• Returned packages
• Additional shipping fees

If an address correction is needed, customers should contact support immediately after placing the order.

Address modifications may not be possible after shipment processing begins.

Lost, Damaged, or Delayed Packages

If a shipment appears lost, damaged, or significantly delayed, customers should contact our support team for assistance.

To help us review the situation efficiently, please include:

• Order number
• Full customer name
• Email address used for the order
• Photos of damaged packaging or products when applicable

Our team will review available shipping and tracking information and coordinate with the carrier when necessary.

Split Shipments

Orders containing multiple products may occasionally ship separately depending on:

• Product availability
• Warehouse handling procedures
• Packaging requirements
• Inventory allocation

Customers will not be charged additional shipping fees for operational split shipments.

Order Cancellation Policy

Customers may request order cancellation within 24 hours after successful order placement.

Cancellation requests must be submitted by email to:

[email protected]

Orders that have already entered shipment preparation or carrier transfer stages may no longer be eligible for cancellation.

Returns and Refunds

Eligible returns may be requested within 40 days after delivery.

For complete return eligibility requirements and refund procedures, customers should review the official Return & Refund Policy available on the website.

Payment Method

iPage Studio currently accepts payments securely through PayPal.

All payment transactions are processed through encrypted third-party payment infrastructure.

Customer Support

Customers who need assistance regarding shipping, delivery, order tracking, cancellations, or general order support may contact us using the information below.